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[HELP] iTunes ERROR on Win7

leorenze1980

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:help: Pa tulong po mga bossing... :help:

eto po ung trouble ng itunes ko po.. mayat maya po sya ngppop up.. mga every 1min pg nka bukas ung itunes.. tas pg mgpplug in ng device (ipod, iphone) hnd po narerecognize ni itunes... na try ko na dn po mg uninstall/install/restart at ung steps sa https://support.apple.com/en-us/HT203188
per gnun pa dn po.. sana po may maka tulong... maraming salamat po..

MobileDeviceHelper has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceHelper.exe
Application Version: 17.971.0.23
Application Timestamp: 54dd6d0d
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: c06d007e
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 13321
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
download ka ng itunes installer, then run mo sya and then may lalabas na reinstall or remove, piliin mo yung remove
saka mo na lang install ang itunes after mo iremove
magkaiba po kasi ang uninstall sa remove ng itunes
 
Possible outdated ang Windows 7 mo.

Windows 7 din akin. I have no problem at all. Kaka-update ko lang din ng iPhone X to iOS 13.4
 
Last edited:
download ka ng itunes installer, then run mo sya and then may lalabas na reinstall or remove, piliin mo yung remove
saka mo na lang install ang itunes after mo iremove
magkaiba po kasi ang uninstall sa remove ng itunes

same trouble pa dn po nung gnawa ko ung advice nyo.. ngppopup pa dn po si "MobileDeviceHelper has stopped working"
:weep:
 
pa up po mga bossing..bka meron pong me alam na solution..tenk u po..
 
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